How to return your order
-
Step 1
Submit your request.If you want to return or exchange your order please let us know.
Send an e-mail to return@sagoswimwear.com with the following information:
1 I The article you want to return ( name + color)
2 I Order number
3 I The reason for your return or your exchange
4 I Your name + first name -
Step 2
Got questions?After you have submitted your request for a return or exchange. We'll send you a confirmation. Please the follow guidelines in this approval of return or exchange, in order tot smoothly return us your purchase
-
Step 3
We're here to help.Upon receiving your return, we'll do a quality check of the garments you would like to return or exchange.
An exchange or refund is processed within 7 days after arrival at our headquarters. A refund will be made towards the payment method you initially checked out with. An exchange will be sent to the delivery address mentioned in your account. For EU exchanges, we cover the return shipping cost. However, if you return an item without exchanging, a return shipping fee will apply