Help us understand, how we can help & improve.
Step 1Submit your request.
If you want to return or exchange your order please let us know.
Send an e-mail to firstname.lastname@example.org with the following information:
1 I The article you want to return ( name + color)
2 I Order number
3 I The reason for your return or your exchange
4 I Your name + first name
Step 2Got questions?
After you have submitted your request for a return or exchange. We'll send you a confirmation. Please the follow guidelines in this approval of return or exchange, in order tot smoothly return us your purchase.
Step 3We're here to help.
Upon receiving your return, we'll do a quality check of the garments you would like to return or exchange.
An exchange or refund is processed within 7 days after arrival at our headquarters. A refund will be made towards the payment method you initially checked out with. An exchange will be sent to the delivery address mentioned in your account.